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Based on 231 ratings
I came to pick up the car at 11.00 pm. I had to pay additioal 24_-€ fee for Out of hours collection even my reservation confirmation shows _ your rental includes : out of hours surcharge_
בעת קבלת הרכב ביקשו שנצלם תמונות_ וודיו כדי שיהיה תעוד לכל דבר _אבל לא אמרו לצלם בתוך הרכב_במקרה שלנו היה חסר כיסוי אחורי התוך הבגז למזלנו באחת התמונות משתקף החוסר של החלק שחסר
Die Schalter der Autovermieter befinden sich nicht im Terminal. Benötigte 15min bei -8 Grad bis ich die Container gefunden habe. Der Standort ändert sich alle paar Monate aufgrund der Baustelle am Flughafen. Deshalb fehlt auch ein Wegweiser/Beschilderung.
Bei der Abgabe (um 10h vormittags) ca 40 min auf den Mitarbeiter gewarte. Optiml wäre_ wenn das Büro in Kerzeiten besetzt ist.
קיבלנו רכב עם צמיגים מאוד משופשפים פחדתי שאקבל פנצ_ר בגלגל מה שיעכב אותנו ונאלץ להחליף צמיג במהלך הטיול. למזלינו עברנו את הטיול ללא פנצ_ר. דבר נוסף: בנקודת החזרת הרכב בשדה התעופה אין שילוט בולט וחיפשנו את נקודת ההחזרה זמן רב. הסתובבנו מספר פעמים בתחום שדה התעופה עד שמצאנו את משרד החברה שבו מוסרים רכבים לשוכרים והם הסבירו לנו היכן מחזירים את הרכב. שלט גדול ופשוט להכוונת מחזירי מכוניות להשכרה_ כפי שקיים בכל שדה תעופה בעולם להכוונת השוכרים יכול לפתור את הבעיה.בסך הכול חברה טובה והשרות מצויין.
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