All our destinations in Germany

There was a bit confusion with the drop off location. During the pickup_ the employee only referenced the location that that was in the QR code of the leaflet that we were given (it only contains the default drop off location). Confusion could be avoided if the employees checked whether another location was chosen_ and mentioned that instead. Also when picking up the car_ we weren_t able to start it at first. Upon asking for help_ the employee got visibly irritated with us as we kept trying to start it according to her instructions.

Die Vollkasko Versicherung ist viel zu teuer.

Die lange Wartezeit bei der Abholung lag an der Ankunft mehrere Kunden_ speziell ein Kunde mit Kindern_ Kindersitze und ewigem Hin und Her. Es waren nur 2 Schalter aktiv. Amelie war sehr effizient_ gut gelaunt und hilfsbereit. Danke

Thanks for the good service! We enjoyed a lot!

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